Support

Billing, forecast, and account help

Reach out if you need help with account access, forecast questions, or Stripe billing.

Email support

Primary support contact: contact@rlukenbaugh.org. Include the account email used on Skies Ready and a short description of the issue.

For subscription management, payment method updates, or cancellation, use the billing portal from your dashboard or account page first.

If a forecast looks incorrect, include the searched location, the time you checked it, and a screenshot if possible.

Launch-stage support is best-effort. Plan on follow-up by email for account or billing issues that need manual review.